# IT Support Technician Associate (Winter 2027)

**Astranis**

- **Location:** San Francisco
- **Salary:** Not disclosed
- **Clearance:** None required
- **Eligibility:** US person or protected individual
- **Export control:** ITAR/EAR controlled
- **Visa:** Not specified
- **Discipline:** Technician & Operators
- **Seniority:** Junior
- **Posted:** 2026-09-24

[Apply on Astranis](https://job-boards.greenhouse.io/astranis/jobs/4716175006)
[View on Outerspace Today](https://terminal.outerspacetoday.com
/jobs/it-support-technician-associate-winter-2027-astranis-4716175006)

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Astranis builds advanced satellites for high orbits, expanding humanity’s reach into the solar system. Today Astranis satellites provide dedicated, secure networks to highly-sophisticated customers across the globe – large enterprises, sovereign governments, and the US military.

With five satellites on orbit and many more set to launch soon, the company is servicing a backlog of more than $1 billion of commercial contracts. Astranis is the preferred satellite communications partner for buyers with stringent requirements for uptime, data security, network visibility, and customization.

Astranis has raised over $1.2 billion from some of the world’s best investors, including Andreessen Horowitz, Baillie Gifford, Blackrock, Fidelity, Franklin Templeton, and Snowpoint, and employs a team of 500 engineers and entrepreneurs. Astranis designs, builds, and operates its satellites out of its 153,000 sq. ft. headquarters in Northern California, USA.

**IT Support Technician Associate (Winter 2027)**

As an Associate, you will have an amazing opportunity to work on hard problems — we pride ourselves on giving everyone at Astranis a chance to do meaningful work on challenging projects, no matter their seniority. Many past interns have designed and tested hardware/software that is heading to space on our first satellite, and many of them are now full-time employees at Astranis.

#### Role

- Assist with support tickets and escalate as needed

- Perform onboarding and off-boarding tasks for employee lifecycle management including account management and computer provisioning

- Help with inventory management

- Keep documentation on infrastructure, policies, and procedures up to date

- Account management, troubleshooting, and password resets

- Assisting with infrastructure upgrades and larger projects

- Working closely with our engineering teams to provide support for the development and manufacturing of space hardware

- Collaborate with team members to address IT challenges as they arise

#### Requirements

- Excellent customer service

- Understanding of troubleshooting techniques

- Exhibits critical thinking skills

- Able to take notes and remember directions

- Experience with Windows, MacOS, and/or Linux

- Highly motivated with an interest in helping and teaching others

- Able to perform duties autonomously without much supervision

#### Bonus

- Experience with Network troubleshooting

- Experience with Microsoft 365

- Familiarity with troubleshooting/updating scripts

- Comfortable with replacing hardware in laptops and desktops

The base salary for this position is $1,750 per week.

Base Salary$1,750—$1,750 USD**U.S. Citizenship, Lawful Permanent Residency, or Refugee/Asylee Status Required**
(To comply with U.S. Government space technology export regulations, applicant must be a U.S. citizen, lawful permanent resident of the United States, or other protected individual as defined by 8 U.S.C. 1324b(a)(3))

Our mission and products are built for everyone, regardless of gender, race, creed, or background. We believe in a diverse and inclusive workplace, and we invite all people to join our team and bring their unique perspectives to make us stronger.

#### **Astranis SMS Terms of Service**

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_Aggregated from the employer's public careers feed by Outerspace Today. Eligibility and pay fields are extracted for self-selection only; verify on the employer posting._